SHIPPING MEDIA - INSTRUCTIONS

Shipping your media correctly is a critical aspect of ensuring that your data remains recoverable. Below are a number of important tips you should follow when packaging your media for shipment.

• Package your media (hard drive or removable media) anti-static bags, wrap or foam.
• Try to use foam blocks, or at least a double to triple layer of bubble wrap around the entire drive.
• DO NOT use material that tends to generate static electricity like “Pop Corn or EGG Carton material”, as they could be harmful to your media. Also make sure you don’t use simple shipping products like overnight letter envelopes or what are known as "Soft Packs" to ship your hard drives. Include the completed and signed Job Service Request Form
  

  Desktop, Laptop & External Closure

  Server - Single/multi Drive Jobs

  
  
• Make sure the completed Job service request form is enclosed with the media.
• Use original packing if sending a computer unit or notebook and label it as 'FRAGILE'.
• FAX us the Courier Company's details along with the document number.
• Send the disk at our Data Recovery Services Labs at
  
  Stellar Data Recovery Inc
  1876, Route 27
  Suite #205 Edison,
  NJ 08817
  USA